Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

There are no delivery charges we off free shipping to over 200 countries

Which payment methods are accepted in the Online Shop?

We accept PayPal and all major credit cards and debit cards

How long will delivery take?

Shipping time varies by location. These are our estimates: Location *Estimated Shipping Time United States 10-30 Business days Canada, Europe 10-30 Business days Australia, New Zealand 10-30 Business days Mexico, Central America, South America 15-30 Business days Max delivery time – 45 business days. *This doesn’t include our 2-5 day processing time.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.

What exactly happens after ordering?

Once you have checked out your order, you should receive an e-mail from PayPal confirming your payment, followed by an e-mail from us acknowledging your order. We aim to process and dispatch all orders within a couple of working days. Once we have dispatched your order, you will receive an e-mail confirming your order,

Do I receive an invoice for my order?

If you require an invoice contact us and we will sen an invoice to you

Send us an email

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